Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks

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Management (ITSM) Solution - Incident & Problem Management (Issue Tracking) - Asset & Configuration Management (CMDB) - Two-Way E-Mail Correspondence - Knowledge Base Management - LDAP / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac OS X, Linux, or Unix As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks

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Highly flexible knowledge organizer and collaboration tool for the smallest project to the largest enterprise. Organize ideas, thoughts, questions, key information and related data in a simple, fast and efficient way during your daily work. Use it for projects, meetings, customer management, asset management, virtual filing systems, training modules etc. Handle any kind of knowledge from various sources for easy access and re use in its context.

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Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.

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uplook is a program for license compliance, software management and hardware inventory. Helping to prevent software piracy uplook enables you to do efficient day-to-day management of software and hardware assets, to decrease software purchase costs, take hardware inventory, all in a simple and friendly way! uplook is an extremely popular audit tool among IT consultancy firms, providing IT asset management tools.

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Software auditing and management is network asset management system which perform remote scan of networked Windows NT4, 2000, XP, 2003 and Vista OS. Hardware asset management tool provides valuable diagnostic and control information for helpdesk and support staff and facilitates any administrator to scan PC`s into the database.

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